Here for You

Personalized Support

We are proud to be a leader in the refurbishing and repair of telecom and data equipment. Black Box Resale Services pledges to continue the personalized customer service that's been our trademark since 1988. Whether you're just browsing or have a specific issue you need assistance with, we are committed to helping your business run smoothly.

Find the Help you Need

Our Sales Representatives are here just for you, and they each bring dedicated, experienced and helpful service to their jobs.

Have a product or technical question? Check out the Frequently Asked Questions.

Check out the Glossary of Terms for commonly used telecom and data terms.

If you can't find the answer you need, Contact Us.

Policies & Services

We have one of the communication industries best Warranty Policies.

Find out more about Black Box Resale Services Shipping Policy.

Return for Credit

If you have a Black Box Resale Services product you would like to return for credit, please contact your Sales Representative.

We're here for you

Sales Services

Our Sales Representatives are here just for you.

Contact Us

Have questions? Contacting Black Box Resale Services is easy.


Find answers to common product or technical questions.

Glossary of Terms

Here is our glossary for commonly used telecom and data terms.

User Guides

Download the User Guide for your phone set.

Warranty Policy

Check your remaining warranty and view our warranty policies.

Shipping Policy

Want to know when your order will arrive? Find out here.

Our Partners

Facts & Information


Be sure you are getting the highest quality refurbished and repaired equipment


Learn about our 80,000-square-foot facility

Our History

See how far we have come and where we are going.


View our newsletter archive or join our mailing list.

Career Opportunities

Search available jobs and get information about joining the Black Box team.