Our History

About Resale Services :: Our History

With over 30 years of experience in the telecommunications industry, Black Box Resale Services has built a reputation for legendary customer service and expertise in refurbishing and selling telecom and data equipment. We continue this reputation with a tradition of personalized service, customized options and modernized processes.


Black Box Resale Services moves into a brand new facility in early February. The move takes us only a short distance, as we now reside in Maple Grove, MN. Our new building fits us like a glove!


Black Box Resale Services completes a 27,000 square foot building expansion and distribution center upgrade to meet increasing demand. The 80,000 square foot facility is among the largest in the industry.


Black Box Corporation (NASDAQ:BBOX) announced the launch of the Black Box Resale Services business, focused on the acquisition, refurbishment and redistribution of refurbished voice and data communications equipment. As part of the Norstan, Inc. acquisition completed on January 25, 2005, Black Box acquired two resale businesses: Norstan Resale Services Group and Vibes Technologies, Inc. Both companies offer value-minded customers high-quality remanufactured communications products at a discounted price. By combining these two industry-leading resale organizations under one name, Black Box Resale Services, the company has become one of the industry’s leaders in refurbished communications equipment in size, quality and service.


The joint venture between Siemens and Norstan whereby Norstan provided the managment, sales, operations, and purchasing functions of Siemens Resale Services Group for the past 14 years ends. Norstan continues the business it developed and brands itself as Norstan Resale Services Group.


Norstan Resale Services becomes Vibes Technologies, Inc., an e-commerce subsidiary of Norstan.


Rolm Resale Services changes name to Siemens Resale Services Group.


Siemens acquires Rolm from IBM.


Norstan Resale Services, a division of Norstan, is formed to offer equipment outside of the Rolm product line.


Norstan Previous Owned Equipment in a joint venture with IBM/Rolm forms Rolm Resale Services.


Previous Owned Equipment Division of Norstan formed.


Norstan founded as the first distributor of ROLM Telecommunications.

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