Black Box Resale Services, located in Minneapolis, MN, helps customers substantially reduce telephony hardware expenses, provides streamlined product sourcing, and guarantees peace of mind with its communications continuity advanced replacement and repair program. We do that by stocking NEW and remanufactured equipment from today’s leading companies in our brand new 80,000 square-foot facility. This translates to an inventory that includes the product you're looking for, and the budget-friendly services you need.

Warehouse

With more than 5 million dollars of new and refurbished product in stock, Black Box Resale Services is guaranteed to have the solution for you. Our 40,000 square-foot warehouse is comprised of finished goods inventory, raw materials inventory, and shipping & receiving. We have what you need, when you need it.

• » Our Electronic Data Collection System manages material movement and assures accuracy

Production Center

The 10,000 square-foot Production Center utilizes a state of the art refurbishing process and a regimented testing and certification process. We ensure you get the highest quality components. All discolored keys are replaced with new keys and preventive maintenance is performed on each phone to prevent known problems. A refurbished alternative is a great way to substantially reduce telephony equipment expenses whether you’re installing a new system or looking to extend the life of your current legacy system.

• » See why our refurbished products are Just Like New

Repair Center

Our 7,500 square-foot Repair Center is were we rigorously test, retest, and CERTIFY all repaired equipment. Most repaired equipment is fully covered by a two-year warranty. We guarantee it to perform as good as new. We also guarantee your complete satisfaction with our no-risk, no-questions-asked, 30-day return policy.

• » Learn more about our Repair Process

Paint Center

Unlike many competitors, Black Box has its own 5,000 square-foot in-house paint center where discolored or otherwise imperfect phones are repainted. In addition, a silk screen painting process is utilized to repaint manufacturer logos and icons where others use stickers, or do not repaint at all. Rest assured, your Black Box refurbished phone will look and perform like new.

• » View our Capabilities and Commitment to Quality