Communications solutions for small businesses

Small Business

Black Box Resale Services has been providing solutions for small businesses for more than 20 years. Offering both new and refurbished equipment, we work with you to realize a top-notch yet cost-effective communications solution.


Your business has multiple options when it comes time to upgrade your phone system. Through all of the close work Black Box Resale Services has done with small businesses, we have found three solutions which stand out from the rest. They both offer scalability, functionality and also good warranties. These are the Avaya IP Office, NEC SV8100 and Cisco UC500 systems.

Avaya IP Office

The Avaya IP Office phone system was built specifically for small to mid-sized businesses. It is scalable and offers the flexibility to run digital, analog and IP devices all on the same system. Find out why more than 2 million businesses worldwide use IP Office.

NEC SV 8100

A hard-working and reliable communications system. Designed to be both versatile and scalable for your growing business needs, the SV8100 supports TDM, IP, video, wired or wireless.

Click here to view special promotional pricing on the Univerge SV8100 Value Package

Cisco UC500 Series

The Cisco UC500 series eliminates the need for multiple servers and combines voice, data, video, security, and wireless capabilities. Supports from 8 to 138 users in flexible deployment models based on your needs.

Click here to learn about lease options for small businesses.


Here at Black Box Resale Services, refurbished phone systems are our absolute specialty. We have many options to choose from in inventory, and receive new systems on a daily basis. By purchasing a refurbished system, you can save your company money without sacrificing quality or peace of mind. Below are a few of your best options for a small business situation.

Avaya Partner

The PARTNER Advanced Communications System is a great option for small businesses - scalable and feature-rich. It offers five incoming lines and nine extensions with a maximum configuration of 21 lines and 44 extensions, or 31 lines and eight extensions. Other features include Caller ID (name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing.

Nortel BCM 50

The BCM50 from Nortel is perfect for businesses with 3 to 20 users yet scalable to serve more to 76 users. It is very affordable solution which still boasts a lot of features as a base unit and can be easily upgraded by purchasing additional key codes. This is our most popular system for small businesses.

Nortel Norstar

Since its introduction in 1988, Norstar has cost-effectively brought digital technology to the desktops of small businesses, ensured simplicity for the end user and provided an architecture that allows new functionality and the integration of applications into the system. With more than 14 million telephone sets in over 80 countries, Norstar is the #1 small system for business communications in the world.

Click here to view our current inventory of used Nortel and Siemens systems.

Hosted Solutions

The move to Voice Over Internet Protocol(VOIP) communications is happening rapidly across the business world. For many small to medium sized businesses, a hosted VOIP solution simply makes the most sense. By eliminating the need for traditional telephone lines and the local telephone company, your communications resources are tied directly to your existing network with very little additional equipment required. This is especially true with hosted solutions. Being able to manage and monitor all of your communications in one package streamlines and unifies your business process. Click HERE to learn more about a cloud-based hosted voIP solution.

Unified Communications

In today's business World we communicate through various channels – E-mail, messaging, chat, fax, video, telephone and more. A Unified Communications environment ties all of these communications channels together allowing employees, business partners and customers to communicate seamlessly regardless of their location. This equates to increased collaboration, communication and business process integration. We offer complete Unified Communications solutions for small businesses that are easy to install, configure and manage. They are simple to use, and do not increase demand on already stressed IT resources. UC capabilites easily integrate with your existing system. Black Box Resale Services offers straightforward pricing and superior customer service and support on all of our Unified Communications solutions.

As a certified Gold Partner with Cisco, Black Box Resale Services can offer dramatic savings on refurbished networking and telephony gear. If you are looking to upgrade your system, the performance of genuine Cisco routers, switches and other equipment cannot be beat. Talk to your sales representative about the Cisco Certified Refurbished advantage, or click HERE to learn more.


Small Business

Small business solutions


Helping to implement the networking and telephony needs of the modern campus


Meeting the unique needs of the health care field


We are a full-service provider - product sourcing, repair services, inventory management, cabling and infrastructure - you name it!

Hosted VoIP

Learn how a cloud-based hosted VoIP solution can help your business

Repair Services

A cost-effective way to keep legacy equipment operating and increase ROI.

Data Infrastructure

Design, installation, and maintenance solutions for all types of data infrastructures.

Our Partners

We maintain relationships with today’s top manufacturers

Lease Options

Protect your technology investment the smart way, with a flexible lease!

Contact Us

Contact Black Box Resale Services by email, or find
your Sales Representative.