Availablility for Certified Refurbished Cisco Analog Telephone Adaptors(ATAs) is very scarce or most likely non-existant. This pertains particularly to model numbers ATA 186(ATA186-I1) and ATA 188(ATA188-I1-A). Those in need of these units for business applications need to know what other options exist considering this lack of availability from Cisco. Black Box Resale Services offers three main alternatives to keep your system and devices functioning --
  • Black Box Resale Services will repair your ATAs
  • Purchase new Cisco ATAs(ATA 187)
  • Upgrade to consolidated rack-mount solution with the Cisco VG224 Voice Gateway

Details about these three alternative solutions are below.

New Cisco ATA 187

Many customers are using the Cisco ATA 187 to connect analog phones and fax machines to their VoIP network. Improve cost-effectiveness of your communications with the Cisco ATA 187 Analog Telephone Adaptor, which turns traditional telephone and fax communications devices into IP devices. The adaptor addresses the needs of customers who connect to either enterprise networks, small-office environments, or the emerging VoIP-managed services and local services market. They are available new - view the ATA 187 product page.

Consolidate your devices into a Cisco VG 224 Voice Gateway

The Cisco VG 224 is a Cisco IOS high-density 24-port gateway for analog phones, fax machines, modems, and speakerphones within an enterprise voice system based on Cisco CallManager. Having these devices tightly integrated with the IP-based phone system is advantageous for increased manageability, scalability, and cost-effectiveness. View the Cisco VG224 product page.


We offer certified repair services on all Cisco ATA Modules. Because Black Box Resale has 20 + years of expertise in performing Certified Repair Services on Cisco and many other brands of networking equipment, you can have peace of mind.

Benefits to utilizing Black Box Repair Services:

  • Certified Technicians - With over 20 years of repair expertise, our technicians are well-versed and qualified to efficiently fix your equipment. They meticulously test and re-test equipment before packing for reshipment. You get your part back, good-as-new and dare we say, sometimes even better! Just like your own team of Fix-it Elves!
  • Wide Selection of Repair Capabilities-We repair Cisco equipment across all technologies. From the smallest component-level parts to the ever-important backbone layer and phones.
  • Quick Turn-Around-Get your networking equipment back up and running quickly. It is likely that there will continue to be a increased demand for Cisco ATA modules and components in the market. But you can side step those hassles and have your equipment repaired.

  • Click here to REQUEST A QUOTE for the VG224, ATA 187 or ATA repair services.